Pump and Motor Supply ("we," "our," or "us") is dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we gather through our website. By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect various types of personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Usernames and passwords

We collect this information when you create an account, place an order, participate in surveys or contests, or contact us.

1.2. Payment Information: When you make a purchase, we collect payment card information. However, rest assured that we do not store payment card details on our servers. We utilize secure payment processing services to protect your financial information.

1.3. Usage Information: We automatically gather data about your interactions with our website. This includes:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring/exit pages

This information assists us in improving our website, analyzing user trends, and personalizing content to enhance your experience.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate order status, and provide customer support.

2.2. Communication: We may contact you via email or phone to respond to inquiries, resolve issues, and inform you about order updates, promotions, and product recommendations if you opt in to receive such communications.

2.3. Website Improvement: Usage data helps us enhance our website's functionality, security, and user-friendliness.

2.4. Fraud Prevention: We utilize collected data to protect against fraudulent activities and unauthorized transactions.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

3.1. Service Providers: We collaborate with trusted service providers and partners who assist in operating our website and delivering services to you. These third parties are bound by confidentiality agreements and are prohibited from using your information for purposes other than those specified by us.

3.2. Legal Obligations: We may disclose your information in response to valid legal requests, such as subpoenas, court orders, or government investigations.

3.3. Protection of Rights: We may share your information to protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our customers or others.

4. Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your browsing experience. These technologies help us collect information about your preferences and tailor content to your interests. You can manage cookie preferences through your browser settings.

5. Your Choices

5.1. Updating Information: You have the option to review and update your personal information through your account settings.

5.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in the emails or by contacting us directly.

5.3. Access and Correction: You have the right to request access to your personal information, request corrections, or even deletion of your data. Please contact us to make such requests.

6. Security

We employ industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, and destruction. However, it's important to note that no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us, and we will promptly take appropriate actions.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Any revisions will be posted on this page along with the "Last Updated" date.

9. Contact Us

If you have questions or concerns regarding our Privacy Policy, your personal information, or your interactions with our website, please do not hesitate to contact our customer support team via [contact page link].